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Technical Services FAQ Page

Our FAQ (Frequently Asked Questions) page covers the most common questions received from our customers.

Could you send me a paper catalogue or a CD-Rom ?

Most of the product informations are available in PDF document downloads or in the product pages .

Would you prefer a paper version or a version on CD-Rom, contact the partner of your market list of closest wholesalers.

How to find product user instructions online ?

Thanks to your Pro. User Access, you will be able to download product user instructions.
If you can't find the one you need, contact us.

How can I obtain a Professional User Access ?

To subscribe to Pro. User Access, go to page "Registration". You will only need to choose your user name and your password and to fill in your personal data in order to offer you the services and advantages corresponding to your needs. As soon as you have selected the option "validate", you will be able to use your Professional User Access.

For the Hager partners in Africa and Near East, your personnal access will be confirmed by e-mail within 48h, time needed to validate your request.

Where do you distribute your products in Africa and Near East ?

Consult the list of our partners wholesalers.